Did Xero get worse? Four markets repriced in 13 weeks
Did Xero get worse? One question, four repricings and one plan structure that was retired in September 2024 — the record, with every date attached.
Articles
Who owns Xero, and what the Melio deal changed
Who owns Xero has a two-part answer: no parent company sits above Xero Limited, and Xero is the buyer in the US$2.5bn Melio deal.
Xero import not working, and the full fix for each file
Xero import not working is two problems, not one. Bank statements map columns; invoice and contact templates match header names. Find which is yours.
Xero login problem, from the real cause to the fix
A Xero login problem is often the bookmark: Xero documents that only its login page should be saved. Five states, and the fix differs for each.
Xero invoice limit reached and what happens to extra invoices
Xero invoice limit reached on Early: approving an invoice consumes a slot, not just sending one. What fills the cap, and the three routes out of it.
Xero duplicate bank transactions: how to find and clear them
Duplicate bank transactions in Xero are three problems, not one. Work out which you have before you delete anything from the Bank Statements tab.
Charged after cancelling Xero, and why the extra month is billed
Charged after cancelling Xero is usually the notice month, not a billing error. Xero charges a month in advance, and its terms state no refund is due.
Xero bank feed not updating, and the actual fix by type
Xero bank feed not updating? Five documented fixes, sourced to Xero’s own pages, plus a table telling you which of the three feed types you have.
Xero mobile app vs web and every feature the app leaves out
Xero mobile app vs web comes down to five apps, not one — plus a report set, integrations and expense claims that live on the web.
Xero user roles and permissions, with the real limits of each
Xero user roles and permissions come in four fixed types, with a separate subscriber who controls billing — and two permissions that add per-user charges.
